We are here to help…

The bond between an animal and it’s owner is strong and unique. Losing them is never easy and it is widely understood that the bereavement can affect an owner very deeply. Grieving for the loss of a pet, through death or enforced separation, can be a very sad and difficult time. Everyone will react differently, but it’s not unusual to experience feelings of guilt, loneliness and even depression. We are here to help; we can give advice, or put you in contact with experts who can support you through the bereavement process.

The Blue Cross Pet Bereavement Support Service, has a country-wide team of councillors who are available to help. The mission of Blue Cross Pet Bereavement Support Service (PBSS) is to provide free and confidential, emotional support and information to anyone who is affected by the loss, or anticipated loss, of a pet or assistance animal through illness, euthanasia, natural death or other circumstances like theft or attack.

Their support line number is 0800 096 6606 and the line is open 8.30am – 8.30pm every day of the year. You can also seek support by email on pbssmail@bluecross.org.uk if you prefer to write down your feelings rather than call.

It is worth being prepared with an idea of what you would like to happen to your pet after he or she has passed away by discussing this with family members before the time arrives. The most commonly chosen options are either to bury the pet in your garden, or we can arrange for your pet to be professionally cremated.

We work closely with a pet cremation company called Pet Cremation Services (PCS) who collect from us weekly. Ashes can then either be scattered into the remembrance garden at the centre or they can be returned to the clinic for collection by the client. PCS offer a variety of return options, including; scatter boxes, urns, caskets, resin figures and garden pebbles. There is an additional charge for this service. PCS is very reputable and have been working hard for over the last 40 years. They carry this out to the highest standards. For more information, please contact us in any branch – we have brochures that you can take away or alternatively visit their website: